Reporting and Analytics

Track quotes, orders, and invoices and monitor sales rep performance

QuoteWerks has a built-in reporting engine, dashboards, and enables you to integrate 3rd party tools (like Microsoft BI) to gain insight into your business.

KPIs you need to watch

Key performance indicators (KPI) provide insights into your sales cycle. QuoteWerks enables you to track all of the relevant KPIs that your team needs to be successful. The following KPIs will help you improve sales effectiveness, increase profitability, and improve customer satisfaction:

Average quote value (ACV): this is calculated by adding up all of the active quotes and dividing by the number of quotes. ACV is an effective benchmark of sales effectiveness. It can also be helpful to track ACV by the bundle, product line, sales rep, and customer type.

Percent of opportunities quoted (POQ): this is calculated by the number of quoted opportunities divided by all opportunities. This is an excellent leading sales indicator. It can help you determine if you have at-risk deals in your pipeline and their impact on sales. Unfortunately, some systems integrators see lower POQs than average because the manufacturers don't have adequate tools to track the KPI.

Average order value: when sales reps can recommend complementary products (i.e., upsells or cross-sales), the customer is more likely to increase the value of their order.

Discount performance trend: this KPI is suitable for companies that use pricing discounts. It shows whether offering pricing discounts is improving sales. It is calculated using the difference between the list price and net price and then divide by the list price to get an average. This KPI will also show you which discounts are performing and which ones aren't. You can use this insight to help create more practical rules for discounting.

Quote cycle time: this is the total amount of time it takes to create an accurate quote. You can evaluate quote cycle times by quote type, sales rep, and product line. By reducing your quote cycle time, you can increase your close rates. One way to do this is reducing the barriers to approval by allowing customers to approve and pay directly from the quote.

Profit margins: this can be the ultimate metric for many organizations and the king of the KPIs. A manual quoting, quote to cash, or CPQ process can make getting this information a challenge. Having an inefficient process can increase costs and decrease margins.

Learn more about KPIs to watch in a recent blog topic.

QuoteWerks Dashboards

There are several different dashboards within QuoteWerks that enable both Sales Reps and Sales Managers to gain insight into their sales and the team's pipeline.

My Summary

The QuoteWerks Dashboard gives a high-level overview of your total dollar amount and number of quotes and orders from the current month, last month, and two months ago.

Opportunities Dashboard

Opportunity Tracking has been around in CRM Software for a long time. Over all of the years, we have written many integrations that take the Quote opportunity data from QuoteWerks and translate that information into a format that the CRM software's limited opportunity capabilities can handle.

Really, all the information that you want to see in the opportunity is actually all contained in the quote.

The Opportunities Dashboard displays all of the metrics that we find important in analyzing our own sales opportunities here at QuoteWerks. The information displayed on this dashboard is read in real-time from the QuoteWerks database, which is the source of the information so it will always be accurate, up to date, and instant.

QuoteValet Insight

QuoteValet Insight is a browser-based solution that gives users insight into the progress of the company's documents that have been uploaded to QuoteValet anytime, anywhere, streamlining communication and simplifying sales management by bringing both high-level and detailed data to you in a format that's easy to view and collaborate on.

Insight Dashboards include:

• Executive Dashboard
• My Summary
• Comparative Analysis
• Status Board
• Peer Reviews
• Approvals
• more...