You can search for and open documents by selecting the File -> Open menu or by clicking on the open folder icon on the icon tool bar. On the Open window, there are many different ways to look-up documents.
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Searching
This is the simplest way to find a document such as a quote, order, or invoice. By default, when you open the search window all the quotes for the installation will appear in the documents found box. This default setting can be changed under the Misc tab of the Tools-> My Preferences Menu. The field is called Document Search Default (drop-down menu).
To search for a specific document, just type in a part of the quote’s name and click on the [Search] button to search for that quote. You can also click on the drop down arrow in the Document Name field, and this will display a list of the last 15 documents opened.
Additionally, you can search quotes by any field that is on this tab. Simply use the 
drop down box or type in some or all of the information you are looking for and click on the [Search] button to search the database for the document or documents that match the search criteria. If you would like to clear any information you have entered to start another search, click on the [Clear] button.
Select the quote that you were searching for and click on the [Open] button to open the quote. If you need to convert a quote to lost, right-click on your selected document and the option to “Convert to Lost” will be available for that document.
Once the results of your search are displayed you can sort the search results by clicking on the column names such as Document Name, Sold to Company, Ship to Company, Bill to Company, Document Number, CustomText, CustomNumber, Last Modified, Document Type, DocDate, etc. By default they will be sorted by the Last Modified date. You can also see if a document has been uploaded to QuoteValet by looking at the QuoteValet Document ID column and seeing if it is blank or not. If it is blank, that document has not been uploaded to QuoteValet.
The Other fields can be used to search for documents on other fields in the document such as Sold to, Ship to, or Bill to fields, last modified, shipping, and much more. This gives the search window flexibility to help find documents faster based on fields that are not commonly used.
The Search Item fields can be used to search a list of documents for a specific item. The search can include any DocumentItem field including the manufacturer, vendor, and internal part numbers, custom fields, PO numbers, and more.
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The 
buttons enable you to refresh the list and export the results to the Windows Clipboard respectively.
Right-clicking on a document will open a menu where users can either open a document, display the contact in contact manager, email the QuoteValet customer notification, convert it to lost, change the DocStatus, or Delete it (security rights required). If you highlight multiple documents you can update the status of the documents or convert a batch of documents to lost simultaneously.
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Display Contact in CRM
Right-clicking on a document will open the right-click menu and allow you to select the "Display Contact in Contact Manager" menu option. This will show you the contact for that selected document in your CRM without you having to open the document first. This option will only be available if you are using an integrated CRM/PSA and also pulled the contact from the CRM/PSA into QuoteWerks.
Email QuoteValet Customer Notifications
The right-click menu on a document in the Open Document window will allow you to re-email the customer notification email again. This is a great shortcut to resend the email without having to open it first. This option will only be available if the document has been uploaded to QuoteValet.
Convert to Lost
Choosing to convert single or multiple documents to lost will open the Convert to Lost menu where users will be prompted to confirm the change and if the document has been uploaded to QuoteValet, be prompted with the option to recall it.
Change DocStatus
Selecting the Change DocStatus will allow users to update single or multiple quotes at one time with a new DocumentStatus. This is very useful if there are documents that were not updated properly during the normal sales process. Instead of having to update each one manually, you can update a batch of the documents.
Shortcuts
The shortcuts are a single search panel area that apply common search criteria to the search fields. These shortcuts will let users search for their documents based on the most common search settings without having to apply them to the search fields tab.
My Active Quotes
The My Active Quotes shortcut will display the current logged-in user's Active Quotes. When selected, the search fields will be updated with the "sales rep." field and the documents radial button changed to "Active Quotes".
Active Quotes
Several criteria define a quote as active:
•DocType = "QUOTE"
•DocStatus <> {'Lost' Quote document status}
•DocStatus <> {'Converted' Quote document status}
If these criteria are not set at all or are set incorrectly (for example, if the same value is set for all these criteria, like "Open" is set in all the fields), the "wrong" documents will be displayed as Active Quotes. If the results do not appear to correctly show only active quotes after you select the Active Quotes radial option and conduct your search, you need to verify these quotes' statuses and dates are correct.
To fix the issue, set these defaults properly under the Installation tab of the Tools -> Options menu:
•'Lost' Quote
•'Converted' Quote
My Documents
This view will show you all of your documents in QuoteWerks:
Users can add additional search criteria to these results after clicking on the My Documents button, but by default when you select this shortcut it will display all of the currently logged-in user's documents. This includes any closed or lost quotes, as well as orders and invoices.
My Recent Documents
This shortcut will default to the logged in user’s quotes that have been modified within the last 30 days:
After using this shortcut users can adjust the Last Modified range to view today’s, yesterday’s, this week’s, this month’s, last week’s, and last month’s quotes if you need to search by a different date range.
Documents Prepared by Me
This shortcut will default the Prepared By field to the logged in user and show ALL documents that the logged in user has prepared.
All Active Quotes
This shortcut will display all the Active Quotes for all users (per security settings). Users with security settings to view others quotes would be able to see all quotes created by other users. If you only have security settings to see your own documents, only your documents will appear here.
Once selected, users can change any of search criteria to further narrow their results.
All Documents
This shortcut will display all of the documents (per user's security settings) that have been created in QuoteWerks. This is the fastest way to see every document created in QuoteWerks:
Once selected, users can change any of search criteria to further narrow their results.
All Recent Documents
This shortcut will default to all the documents that have been modified within the last 30 days (per the user's security settings):
Once selected, users can change any of search criteria to further narrow their results.
More Tab
This tab allows you to find quotes using more advanced fields.
Some of the fields you may search by include:
•CustomText01-CustomText06 from the Custom Tab (if those fields have been renamed the new field name will be displayed)
•Internal Notes (from the Notes Tab)
•Terms (from the Sale Info Tab)
•Created Before and After (can set date by double-clicking in the field)
•Modified Before and After (can set date by double-clicking in the field)
•Customer PO# (also from Sale Info Tab)
•Due Date
•Project Number
•Amount <> than. This field allows you to search by a general dollar amount of the document
Additionally, the 
icon next to these fields will display the F2 lookup field values or the calendar if they are date fields.
All Templates
This selection will show you all the templates created in QuoteWerks. These templates will be sorted by the Last Modified date by default, but can be sorted by clicking on any of the other available columns. This is where users can make changes or delete any existing templates. For example, if a service is no longer being sold and it still exists on a template, you would come here to edit that template and remove or replace that service.
Visit our Creating Templates section of the manual for information on creating new document templates in QuoteWerks. For information on how to use your existing templates, see the Using Templates section of this help file.
Merged Documents
This view will show you all the documents that were updated or added to the local QuoteWerks database in the last Merge Remote Documents merge session. You can choose the order that the quotes are listed in by clicking on an available column. By default the documents will sort by the Last Modified column. See Utilities for details on the Merge Remote Documents feature.
To open a document simply click on a document and click on the [Open] button, or double-click on the document.
When attempting to open a document that is already in use by another user, you will have the option to open the document in Read-Only mode. This will enable you to open the document so that you can review the information contained within the document, but you will not be able to save changes to it. In a situation where a colleague has the document open, has locked their workstation, and is out of the office, other users can still open it (subject to normal rights restrictions) so they can view it. When a customer calls in and asks for information about their quote, other users need to be able to view the contents of the quote, instead of being locked out from it. A document opened in Read-Only mode will have "(Read-Only)" displayed in the title bar of the document.
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Closing Multiple Documents
Holding down the SHIFT key while clicking on the File menu will change the Close menu to be a Close All menu which will Close All open documents.
