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QuoteWerks Knowledgebase Topic (Article ID 6393)

RTF - Office 2007

This information applies to :

Article ID
6393

Created/Updated
March 7, 2008

Category

Are you using the most current release of QuoteWerks?
Version 24.0 Build 4
Issue:
After editing an RTF file in Word 2007, QuoteWerks can not read the file.

Cause:
Word 2007 added additional tags to the RTF file.

Resolution
Update to Build 33.06i or higher of QuoteWerks 4.0

As of Interim Build 33.06i Full Install (Released March 7th, 2008)
-Fix: Read error when using RTF files modified by Microsoft Word 2007.


If upgrading QuoteWerks is not an option, a temporary workaround is to open the RTF file in an older version of Word or with WordPad and re-save the document as an RTF. This should remove the tags introduced with Word 2007.





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