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QuoteWerks Knowledgebase Topic (Article ID 6173)

Quickbooks - Multiple Step Operation Run Time Error

This information applies to :

Article ID
6173

Created/Updated
November 8, 2018

Category
QuickBooks

Are you using the most current release of QuoteWerks?
Version 24.0 Build 4
Issue:
The link from Professional/Corporate Edition is setup to the Quickbooks item list. When the link is selected a run time error -2147217887 multiple step operation generated errors appears.

Cause:
An item in Quickbooks is formatted with no data where QuoteWerks is expecting data.

(Note: Characters that are in the extended ASCII character set can also cause this error, such as the icons for trademark and registered trademark.)

Solution:
The Quickbooks administrator should check the Quickbooks item list for items that have no data/are blank in the price field as well as in the account field. Change all of the blank data items to $0.00 and make sure every item is associated with an account.

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