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QuoteWerks Knowledgebase Topic (Article ID 5916)
Run-time error 521: Can't open ClipboardThis information applies to : |
Article ID 5916 Created/Updated June 5, 2024 Category Troubleshooting
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You receive the Run-time error 521: Can't open Clipboard when trying to copy and paste in QuoteWerks. QuoteWerks 4.0 Build 1 and higher can trap for this error preventing QuoteWerks from unexpectedly terminating. QuoteWerks 3.0 Build 38 and higher can trap for this error preventing QuoteWerks from unexpectedly terminating. Unfortunately, QuoteWerks 3.0 Build 37 and lower will terminate when this error occurs. Cause: Another application may have exclusive rights to the clipboard such as a Microsoft Office Component, antivirus/security software, or password managers. Solution 1: Try exiting out of all applications except for QuoteWerks. In some cases it was found that Outlook was the cause of the problem. Even after Outlook was explicitly closed, it was found to still running when using the Task Manager. On the Processes tab of the Task Manager, clicking on the OUTLOOK.EXE process and choosing [END PROCESS] solved the problem. Solution 2: Also another possible fix, if you happen to have the Windows Clipboard manager enabled: - Press the Windows key and the V key on your keyboard at the same time. - The Clipboard manager screen will come up. Click the ... on the upper right, then click Clear All. - Close the Clipboard panel and attempt the process you were looking to perform in QuoteWerks. |
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