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QuoteWerks Knowledgebase Topic (Article ID 5476)

Product Lookup - Error

This information applies to :

Article ID
5476

Created/Updated
April 6, 2004

Category
Product Lookup

Are you using the most current release of QuoteWerks?
Version 24.0 Build 4
Issue:
When one of our users logs into QW, he gets a Runtime Error 380: "The Pane's dimensions could not be changed."

Cause:
A corrupted user.ini file

Solution:
1. In the {username}.ini file for this user located in the \QuoteWerks directory,
find all entries that begin with:

frmLPI.

and remove them from the ini file
2. Save the file
3. Restart QuoteWerks

Notes:
The ini file used for the {username}.ini file is displayed on the bottom left of
the window that is displayed when you login as this user and then select the
Tools-My Preferences menu.

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