Updates

You can obtain update information within QuoteWerks itself. Select the Help -> QuoteWerks on the Web -> Check for Updates menu. This will retrieve the most current list of revisions we’re making to QuoteWerks. You’ll be able to see the latest build update of QuoteWerks, as well as what new features we’re currently working on.

Important: You need an internet connection to use this feature.

Updating an Existing Installation of QuoteWerks

If the existing QuoteWerks installation is in Demo Mode, has trial keys, or is fully licensed, you can always install the current version of QuoteWerks on top of the existing installation ("on top of" meaning installing it into the same folder as an existing QuoteWerks installation). QuoteWerks will never overwrite or replace any of the data in an existing installation.

Installing Updates

1.) Make a backup of the entire QuoteWerks folder. (To Check your Install Path, Log into QuoteWerks and Click on Help --> About --> System --> Install Path)

2.) Download the QuoteWerks update from our website onto your computer or the server.

Important: Do Not Save the File into the QuoteWerks Directory (Folder).

3.) Please close all programs including QuoteWerks on the computer running the update and ensure no one is logged into QuoteWerks. (Chat programs, pop-up blockers, virus scanners, etc)

4.) Launch the install program and select the option to update QuoteWerks. At this point you may need to provide your Update Key (if it is not already populated or expired, please contact tech support).

Note:

If all users will be remoting into the same server to access QuoteWerks (e.g. Terminal Server, RDS, Citrix Server), then be sure that you put the server into Install Mode first before running (see the Setting the Environment to Install Mode topic lower on this page).

5.) QuoteWerks should automatically detect your QuoteWerks Directory (folder). Please double-check the path is correct (meaning make sure it matches the Install Path determined). If so - continue.

6.) QuoteWerks will now upgrade your QuoteWerks Directory

7.) When it is Complete, the Node Installation Program will automatically begin to run.

8.) When the Node installation is complete, you may be Required to Restart your System to Complete the Installation - QuoteWerks will now be Updated!

9.) If each user's computer is running the client portion of QuoteWerks, navigate to the QuoteWerks folder share from the user's computer. Inside the QuoteWerks Directory/folder you will find a file named NSETUP.EXE. Ensure all programs including QuoteWerks on the client computer are closed. (Chat programs, pop-up blockers, virus scanners, etc)

10.) Double click on NSETUP.EXE to launch the file (Node Installation program) to update the client portion on the user computer.

Setting the environment to Install Mode (if a RDS, Terminal Server, etc):

1. Open an elevated command prompt (Start --> CMD -->right click --> run as administrator) and enter "change user /install" (without quotes).

2. Run the Node Installation Program as an administrator (right click --> run as administrator on nsetup.exe)

3. When the Node installation is complete, make sure to run "change user /execute" at a command prompt