The Online Ordering module works with both the USA and Canadian divisions of TD SYNNEX. Before you can start setting up the online ordering feature in QuoteWerks, you first need to setup the TD SYNNEX Real-Time Module. For instructions on how to do this, please see Real-time Module.
The Online Ordering Module will use the same user id and password that is used for the Real-time Pricing & Availability. You may already have a User ID and Password with TD SYNNEX. The real-time pricing and availability credentials are the same that you use to log into the TD SYNNEX website to search for products and pricing. In regards to online ordering, however, you will also want to make sure your TD SYNNEX customer number has the appropriate billing account associated with it. You will also need to supply TD SYNNEX with a registered static ip address. TD SYNNEX recently started requiring this for security reasons.
If you do not have a User ID and Password to log into the TD SYNNEX website you will need to contact TD SYNNEX to request it. You can contact your TD SYNNEX representative to request your EC Express Website Login Id & Password, or call TD SYNNEX EC Support at 1-416-240-2900 M-F (7:30AM – 9:00PM ET).
To learn how to place electronic orders through TD SYNNEX, see:
•TD SYNNEX Online Ordering Setup
