To retrieve account/contact information from salesforce.com into QuoteWerks, first select the Sold to / Ship to tab. Click on the 
button next to the Sold to / Ship to boxes.
The Lookup Salesforce.com contact window will appear:
Select the field that you want to use in the search, and then enter the value that you are searching for. When you click on the [Find] button, the results of your search will be displayed. Contacts, accounts, and related contacts will appear.
Once you have found the account or contact you are looking for, select the contact and click on the [Sold To] button to use this contact for the Sold to information. You can also select a contact and click on the [Ship To] button to use this contact for the Ship to information or you can click on the [Bill To] button to use this contact for the Bill to information. When you are finished selecting contacts, click on the [Close] button. You will be returned to the Sold to/ Ship to tab and the selected contacts will be pre-filled in the Sold to/Ship to/Bill to fields.
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