DataLink- Pushing Additional QuoteWerks Fields into Autotask

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Navigation:  QuoteWerks Help > CHAPTER 9: Contact Management Integration > Autotask Integration > Setting up the Autotask Integration > Autotask Setup > DataLink Setup >

DataLink- Pushing Additional QuoteWerks Fields into Autotask

Follow these instructions for setting up the DataLink to push additional QuoteWerks fields into Autotask.

 

Setup

To setup the DataLink, click on Contacts-> Setup Contact Manager menu selection.  Highlight (if not already highlighted) Autotask and click on the [DataLink Setup] button on the window.

 

The DataLink Setup window will open.  If you have not created a DataLink yet, the field will be blank:

Create, Edit, Delete DataLinks

The three icons on the top left of the window will allow you to create (), edit (), and delete () DataLinks.

Creating a new DataLink
In the following example we are going to walk through how to push the Document Name from QuoteWerks and have it populate an opportunity field in Autotask.  You can push a variety of fields through the DataLink mapping window.  However, you will need to create a new DataLink for each field you would like to populate in the Autotask Opportunity.
Step 1: Click on the create () button.
Step 2: On the next window (DataLink Mapping), change the first drop-down menu to CRMOppHeader_CreateUpdate to choose to push a DocumentHeader field from QuoteWerks to the Autotask Opportunity.  
 

 
Step 3: Under the External System ID field, change the drop down to Autotask.

 
Step 4: On the next field of Assign Field Mapping click on the radial button for Write out to External System.

 
Step 5: The drop down for QuoteWerks Field as Source will list the fields available from QuoteWerks.  Select the field you would like to push to Autotask.

 
Step 6: Once your QuoteWerks Field as Source is selected, choose the Autotask field that you would like the data from QuoteWerks to populate in the External System Field as Destination.

 
Step 7: Click [Ok] to complete the DataLink Mapping.

 

Editing an existing DataLink
To edit an existing DataLink, highlight the link and click on the edit () button.  This will open the DataLink Mapping window and allow you to change any of the fields previously set for that DataLink.

 

Deleting an existing DataLink
To delete an existing DataLink, highlight the link and click on the delete () button.  This will remove that specific DataLink from your system.  Please note, this cannot be undone.

 

Disabling a DataLink

Disabling a DataLink will let users disable the DataLink from working without having to remove the link.  This is very useful if you need to stop a DataLink from working for a period of time, but do not want to remove it from the DataLink list.  
 
To disable a DataLink, highlight the DataLink and click on the checkbox for Disable DataLink.  Uncheck it to re-enable the DataLink.