<< Click to Display Table of Contents >> Navigation: QuoteWerks Help > CHAPTER 9: Contact Management Integration > SugarCRM Integration > Writing Information Back to SugarCRM > Creating or Updating a Follow-Up Call in SugarCRM |
|
When you're saving a document, the “Create new/Update existing Follow up Call” checkbox will appear on the Save window.
|
Once you have pressed the [OK] button from the File -> Save window, the “Create a new/Update existing SugarCRM Call” window will appear, allowing you to adjust information about the call such as the Subject, Start Date & Time, Duration, Status, Reminder and Description.
This option will create a SugarCRM Follow up Call or update an existing Follow up Call in SugarCRM under the calls heading for the contact.